Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Introduction
Design + Tech is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our training programs.
We understand that privacy is important to you, and we take our responsibility to protect your personal information seriously. This policy applies to all information collected through our website, mobile applications, and other digital services we provide.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our services. The type of information we collect depends on how you interact with our services and the choices you make.
Personal Information
We collect personal information that you voluntarily provide to us when you register for our services, apply for our programs, or otherwise interact with our platform.
- Full name and contact information
- Educational background and experience level
- Career goals and professional interests
- Payment information for course enrollment
- Portfolio submissions and project work
- Communication preferences and feedback
Technical Information
We automatically collect certain technical information when you use our services to improve functionality and user experience.
- IP address and geographic location
- Browser type and version information
- Device information and operating system
- Website usage patterns and navigation behavior
- Referral sources and search terms
- Session duration and page interactions
Educational Information
For students enrolled in our programs, we collect additional information necessary to provide educational services and track progress.
- Course enrollment and completion status
- Assignment submissions and grades
- Attendance records and participation
- Skills assessments and evaluations
- Mentor feedback and recommendations
- Career placement and follow-up information
How We Use Your Information
We use the information we collect for various purposes that are essential to providing and improving our services. Our use of your information is always aligned with the purposes for which it was collected and your reasonable expectations.
Service Delivery
- Providing educational content and training
- Processing enrollment and payments
- Facilitating mentor-student interactions
- Tracking progress and issuing certifications
Communication
- Sending course updates and announcements
- Providing customer support and assistance
- Marketing relevant programs and services
- Gathering feedback and testimonials
Improvement
- Analyzing usage patterns and preferences
- Developing new features and services
- Optimizing website performance
- Personalizing user experiences
Compliance
- Meeting legal and regulatory requirements
- Protecting against fraud and abuse
- Ensuring platform security and safety
- Resolving disputes and issues
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in specific circumstances outlined below. We are committed to maintaining the confidentiality of your information and only share it when necessary to provide our services or comply with legal obligations.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Employment Partners
With your explicit consent, we may share relevant information with potential employers or hiring partners as part of our job placement services.
You have full control over what information is shared and with whom.
Legal Requirements
We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights or the rights of others.
This includes responding to court orders, subpoenas, or other legal demands.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats and maintain the highest standards of data protection.
Encryption
All data transmission is encrypted using industry-standard protocols
Access Control
Strict access controls limit who can view your information
Regular Backups
Automated backups ensure data recovery and continuity
While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.
Your Rights and Choices
You have certain rights regarding your personal information, and we provide various options for you to control how your information is collected, used, and shared. We respect your privacy choices and make it easy for you to exercise your rights.
Access and Portability
You have the right to access your personal information and request a copy of the data we hold about you in a portable format.
Correction and Updates
You can request corrections to inaccurate or incomplete personal information and update your profile at any time.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual obligations.
Communication Preferences
You can opt out of marketing communications at any time while still receiving essential service-related messages.
Data Processing Restrictions
You can request limitations on how we process your personal information in certain circumstances.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected.
Retention Periods
- Student Records: Maintained for 7 years after program completion for certification and reference purposes
- Marketing Data: Retained until you opt out or request deletion
- Technical Logs: Automatically deleted after 12 months unless needed for security purposes
- Financial Records: Kept for 7 years to comply with accounting and tax requirements
- Support Communications: Maintained for 3 years for quality assurance and training
When personal information is no longer needed, we securely delete or anonymize it according to our data retention schedule and security protocols.
International Data Transfers
Some of our service providers and partners may be located outside of Sri Lanka. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws and regulations.
We only transfer personal information to countries or organizations that provide adequate protection for personal data, or we implement additional safeguards such as standard contractual clauses to ensure your information remains protected.
Children's Privacy
Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so we can take appropriate action to remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by updating the "Last Updated" date and may provide additional notice through our website or direct communication.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
When you interact with third-party services through our platform, your interactions are governed by the privacy policies of those third parties, not this Privacy Policy.